TCA ALERTS!

Transportation

Transportation Overview:
Vendor: Great Lakes, Midwest, TCT, Safari and ICT
Transportation Hotline Number: 651-374-9318
Website: https://4mativ.org/

Informational Flyer (English, Spanish)

Frequently Asked Questions:

FAQ	Answer	Next Steps
What is the closest stop to my house?	The Transportation Hotline can let you know what stop is closest to your house.	Text into the Hotline and a Customer Service Representative will help update your students transportation schedule.
I would like to use a different AM and PM stop	The Transportation Hotline can let you know what stops meet your needs.	Text into the Hotline and a Customer Service Representative will help update your students transportation schedule.
Bus hasn’t passed/didn’t stop	Be sure to be outside at the bus stop (not waiting inside your car) 10 min prior to the scheduled pick-up time; and allow for as much as a 10-minute delay after the scheduled time.	After 10 min beyond the scheduled pick-up time, text or call the Transportation Hotline (651-374-9318)
I feel my stop is unsafe and I wish to request a new stop location	The Transportation Hotline may be able to find an alternative stop location, but not in all cases. Stop changes may take up to 2 weeks to implement	Report all your concerns and details to the Transportation Hotline so they can work with the school on possible options.

Transportation Expectations

Students	Parents
Be outside at your assigned stop 5 minutes prior to scheduled pick-up time Stay seated and keep your head or arms inside the bus/vehicle No object is to be thrown into, out of, or inside the bus/vehicle No fighting, yelling or cursing Harassment or intimidation of others is not permitted The rear emergency exit is only to be used in an emergency or upon the direction of the driver or other authority Destruction or defacing of bus/vehicle or is prohibited No food/drink	Do not board the bus at any time All questions/concerns should be directed to the Transportation Hotline, not the driver at the time of pick up or drop off Updates on address changes should be submitted to the campus front office
School	Transportation Hotline
The school will direct all parent questions and concerns to the Transportation Hotline Transportation route copies with bus stops and times available for parents in the front office and on the school website Campus Staff will follow up with students and parents when behavior expectations are not met	Track buses with GPS to and from school Communicate with schools and families on route statues Proactive alerts to families and schools of late buses Respond to text messages from parents within 5 minutes